Table of Contents
Table of Contents
Timeshare Freedom Group
This review examines the services, costs, ratings, complaints, and legal history of Timeshare Freedom Group to assess risk and reliability for U.S. timeshare owners. Timeshare Freedom Group operates as a California-based sole proprietorship offering paid timeshare cancellation services that focus on contract termination rather than resale or transfer.
Public records, consumer reviews, and legal filings reveal patterns involving high upfront fees, unmet timeline guarantees, denied refunds, and unresolved consumer complaints, which directly affect financial exposure and outcome predictability.
What is a Timeshare Freedom Group?
Timeshare Freedom Group is a California-based company that offers paid timeshare cancellation services, claiming to help timeshare owners exit or terminate existing timeshare contracts.
The Better Business Bureau lists Timeshare Freedom Group as not BBB accredited, assigns a D- rating, and states the rating results from the company’s failure to respond to 22 consumer complaints, while the business operates as a sole proprietorship offering timeshare cancellation services from Laguna Hills, California.
What Are the Services and Timeshare Freedom Group Offer?
Timeshare Freedom Group offers paid services focused on helping timeshare owners exit or terminate existing timeshare contracts.
The services offered by Timeshare Freedom Group are defined below.
- Timeshare cancellation: Contract-based service marketed to terminate timeshare ownership obligations with resorts.
- Timeshare exit coordination: Case handling that involves preparing documents, managing correspondence, and coordinating with third parties presented as legal representatives.
- Attorney referral handling: Transfer of customer files to outside law firms, including Molfetta Law, as part of the exit process cited in consumer complaints.
- Negotiation with resorts: Claimed engagement with timeshare developers and resorts to secure contract releases or deed-back outcomes.
- Money-back guarantee service: Inclusion of refund clauses in service agreements promising repayment when cancellation timelines of 12, 24, or 36 months are not met.
How much does Timeshare Freedom Group cost?
Timeshare Freedom Group pricing is not fixed, varies by contract, and involves high upfront payments with additional fees reported after service begins.Documented costs ranging from $2,500 to $8,195, and some customers reporting total exposure above $10,000 after added fees.
The reported cost structure is defined below.
- Upfront fees: Better Business Bureau complaints list single payments of $2,500, $3,400, $3,600, $4,047, $4,550, $5,900, $6,500, $7,000+, and $8,195 paid before any confirmed cancellation.
- Payment plans: BBB filings show instalment models such as $1,500 down payments, monthly instalments, and 18-month payment schedules.
- Additional charges: Consumers report extra transfer fees of $750 to $950 and later settlement demands of $4,000 to $5,000, increasing total costs beyond the original agreement.
What is the refund policy of Timeshare Freedom Group ?
The refund policy of Timeshare Freedom Group is a contract-based money-back guarantee that promises a full refund if the company does not cancel a customer’s timeshare within the stated timeframe.
Better Business Bureau complaint records quote the company’s contracts as defining refund periods of 12 months, 24 months, or 36 months, while those same BBB filings show customers requesting refunds under this policy and reporting that the refunds were not issued or not answered.
What Are the Customer Reviews and Ratings For Timeshare Freedom Group?
Freedom Group Reviews On Google
Google reviews for Timeshare Freedom Group show a 1.5 rating based on 4 reviews, where customers describe the company as a scam that took money without delivering a timeshare exit. Reviewers report paying 5k in 2019 and 7k in 2022 to connect with lawyers and the Molfetta law firm, yet no exit letter was provided, the timeshare remains on the credit report, phone calls went unanswered, the lawyer avoided contact, and customers expressed regret after funds were taken with no service outcome.
Freedom Group Reviews On Better Business Bureau
The customer reviews and ratings for Timeshare Freedom Group on the Better Business Bureau show a D- rating, a 1 out of 5 stars average from 9 customer reviews, and a NOT BBB Accredited status caused by unresolved complaints and reported service failures. The BBB profile lists Timeshare Freedom Group as a provider of timeshare cancellation services, operating from Laguna Hills, CA, with an active BBB alert and a rating lowered due to a failure to respond to 21 complaints, which directly impacts trust and credibility.
The BBB review findings are defined below.
- Rating outcome: BBB customer reviews show an average of 1 out of 5 stars based on 9 reviews.
- Accreditation status: Timeshare Freedom Group is NOT a BBB Accredited Business and does not meet BBB Standards for Trust.
- Complaint handling: The BBB rating reflects failure to respond to 21 complaints filed against the business.
- Service delivery issues: Customers report paying $2,000, 4 thousand dollars, and 4k for timeshare exit services without receiving an exit letter or cancellation.
- Communication failures: Reviews cite email not working, phone lines no longer working, websites down, and customer service disappearing.
- Legal conflicts: Customers report being informed by a lawyer that no law firm was handling cases connected to Timeshare Freedom Group.
- Ongoing financial impact: Reviews confirm continued timeshare charges, taxes billed by Westgate timeshare, and unresolved timeshare obligations.
- Customer warnings: Reviews include stay away alerts, scam call reports, harassment claims, regret after signing contracts, accusations of stolen money, references to local radio advertising, and repeated requests for refunds under stated refund policies.
Freedom Group Reviews On Trustpilot Reviews
The customer reviews and ratings for Freedom Group (TFG) show a 1 out of 5 stars outcome on Trustpilot, where reviewers describe the company as a scam and fraudulent operation associated with misrepresentation and misinformation. Reviews from the US, including California, Glendale CA, and Louisville KY, report customers paying an upfront fee, deposit, or paid in full amounts ranging from $1700 to $14400 for timeshare cancellation, contract release, and a money back guarantee, followed by services not rendered, refund denied, money lost, increased debt, credit ruin, and credit score damage after waiting periods ranging from a year and a half to seven years despite stated 2 years, 24 months, or 36 months timeframes.
The core review findings are defined below.
- Ratings outcome: Trustpilot reviews reflect a consistent 1 out of 5 stars score based on customer feedback.
- Payment structure: Customers describe upfront fee, deposit, or paid in full payments made before service delivery.
- Service result: Reviews report services not rendered and refund denied outcomes.
- Timeframe gap: Customers report extended waiting periods beyond stated 2 years, 24 months, or 36 months timelines.
- Financial impact: Reviews reference money lost, increased debt, credit ruin, and credit score damage.
- Location scope: Complaints originate across the US, including California, Glendale CA, and Louisville KY.
Freedom Group Reviews On Yelp
Yelp reviews for Timeshare Freedom Group show that most customers report negative experiences, with complaints centred on money loss, failed cancellations, and lack of communication, while a smaller set of older reviews report successful outcomes.
The Yelp review pattern is defined below.
- Negative customer outcomes: Reviewers report paying amounts between $4,000 and $8,000 for timeshare cancellation and money-back guarantees, followed by no exit letter, no proof of work, refund denial, credit damage, foreclosure, and continued timeshare charges after waiting periods ranging from 14 months to 3 years.
- Communication failures: Customers describe unanswered phone calls, unusable voicemail systems, undeliverable emails, refused certified mail, repeated scripted updates without progress, and staff becoming unreachable.
- Legal and complaint actions: Reviews mention filing complaints with the BBB, Department of Consumer Affairs, State Attorney’s Office, District Attorney, and pursuing lawsuits related to Diamond Resorts, Westgate Resort, Stewart Title warnings, and law firm disputes.
- Operational issues: Customers report frequent staff changes, attorney switches, billing errors, continued auto-pay charges, websites becoming defunct, and claims that the business went out of operation.
- Positive outliers: A limited number of older reviews from 2018–2019 report completed cancellations within 5 months to 1 year, regular updates, and relief from maintenance fees, creating a clear contrast with later complaints.
Freedom Group Reviews On Facebook
Facebook users report unresolved timeshare exits and financial harm connected to Timeshare Freedom Group and interactions involving Molfetta Law.
The Facebook discussion findings are defined below.
- Unresolved exit cases: Users report starting the exit process before COVID and waiting 2–3 years without receiving a confirmed exit or written resolution.
- Payment escalation: Contributors state payments ranging from $2,500 to $25,000 were made, followed by additional fee requests without completion.
- Communication failures: Posts describe unanswered emails, unreturned calls, invalid phone numbers, and long periods without contact.
- Responsibility confusion: Users report Timeshare Freedom Group and Molfetta Law redirecting accountability between each other.
- Credit and financial impact: Members mention charge-offs on credit reports, continued monthly resort fees, foreclosure risk, and difficulty qualifying for a home.
- Trust warnings: Participants label the situation as a scam, warn others to avoid further payments, and suggest contacting banks or independent attorneys.
What Are the Lawsuits and Complaints Against Timeshare Freedom Group?
The lawsuits and complaints against Timeshare Freedom Group include a high-profile lawsuit filed by Diamond Resorts and dozens of unresolved consumer complaints documented on forums and the Better Business Bureau, alleging deceptive practices, false guarantees, and financial harm.
The legal actions and complaint patterns are defined below.
- Diamond Resorts lawsuit: Diamond Resorts announced a lawsuit in September 2020 alleging that Timeshare Freedom Group, Molfetta Law, and related parties operated a timeshare “cancellation” ring accused of scamming consumers through deceptive practices and misleading exit promises.
- Forum documentation: The Timeshare Users Group (TUG) forums record detailed discussions of the lawsuit, with members highlighting allegations of fraud, deceptive advertising, and concerns about timeshare exit companies charging high fees for actions owners could pursue directly.
- BBB complaint volume: The Better Business Bureau lists 22 total complaints in the last 3 years, with 3 complaints closed in the last 12 months, and many remaining unanswered.
- Common complaint themes: Consumers report upfront payments ranging from $2,500 to over $8,000, promised cancellations or money-back guarantees, followed by silence, disconnected phone numbers, unresponsive emails, and stalled cases.
- Attorney referral disputes: Multiple complaints state cases were transferred to Molfetta Law or other firms, with customers reporting no progress, denied refunds, or new settlement demands.
- Financial and credit impact: BBB filings describe continued timeshare billing, foreclosure appearing on credit reports, insurance denial, unpaid maintenance fees, and long-term financial stress.
Timeshare Freedom Group faces documented lawsuits and a sustained pattern of consumer complaints alleging deceptive conduct, failed delivery of services, and unresolved financial harm.
What Are the Pros and Cons of Timeshare Freedom Group
The Pros and Cons of Timeshare Freedom Group are listed below:
Pros:
- Timeshare exit focus: Services centre on cancelling or exiting timeshare contracts rather than resale.
- Structured service agreements: Contracts include written timelines and a stated money-back guarantee clause.
- Nationwide marketing reach: Services are promoted to timeshare owners across multiple U.S. states.
Cons:
- Low BBB rating: Better Business Bureau assigns a D- rating due to failure to respond to 22 consumer complaints.
- High upfront costs: Documented fees range from $2,500 to $8,195, with additional transfer or settlement fees reported.
- Unresolved refund disputes: BBB complaints cite denied or unanswered refund requests despite expired guarantee periods.
- Communication breakdowns: Consumers report disconnected phone numbers, unanswered emails, and long case delays.
- Legal and reputational issues: Public records reference lawsuits, attorney disputes, and allegations of deceptive practices.
Why Our Review Stands Out
Our review stands out because it relies on verifiable facts, public records, and documented consumer evidence rather than marketing claims.
We analyse Better Business Bureau data, lawsuits, complaints, pricing disclosures, and contract language to present a clear, unbiased view of timeshare exit companies, giving timeshare owners accurate information to cancel a timeshare with confidence and clarity.
FAQs
1. What is the average cost to get out of a Timeshare?
The average cost to get out of a timeshare falls between a few hundred dollars and several thousand dollars, determined by the exit method used.
Selling or donating a timeshare requires advertising and transfer fees while maintenance fees continue, developer exit programs charge upfront release fees that reach several thousand dollars, attorney-assisted timeshare termination involves legal fees at the same level, and third-party timeshare exit companies charge documented upfront fees ranging from $2,500 to over $10,000.
2. Can you legally walk away from a timeshare?
Yes, you can legally walk away from a timeshare, but only through specific legal paths recognised under contract and property state law.
A timeshare owner can legally exit by using a statutory rescission period, completing a developer-approved deed-back or exit programme, fully paying off the loan and transferring ownership, negotiating a formal settlement or release, or allowing foreclosure or deed-in-lieu to occur, which ends ownership but creates documented credit and financial consequences.
3. What timeshare companies are in a class action lawsuit?
The timeshare companies involved in class action lawsuits include major resort developers named in consolidated consumer and regulatory legal actions.
The resorts and parent companies identified in class action litigation are Travel + Leisure Co. (formerly Wyndham), Holiday Inn Club Vacations (including Silverleaf Resorts and Orange Lake), Hilton Grand Vacations (including Diamond Resorts), Marriott Vacations Worldwide (including Sheraton, Vistana, and Hyatt), Berkley Group (including Vacation Village, Lando, and Massanutten), GeoHoliday (Sapphire Resorts), and ResortCom, each named in lawsuits alleging deceptive sales practices, misrepresentation, or contract-related violations.
Cancellation of timeshare
I contacted this company and paid them 2 years ago I have had zero results I can’t even get ahold of them anymore they won’t answer their phone or email does not work I don’t know what to do
Timeshare freedom group is a scamtimeshare freedom group is a scam
We hired them about 3 years ago.
We got the monthly call stating they’re still working on it. Everything’s going as planned.
Then we got a letter saying they were handing it off to Michael A. Molfetta.
Now the company is missing an action and Michael wants you to pay him $500 more… Because apparently he never got any of the money from timeshare freedom.
One big scam. They’re being sued by diamond resorts as they should be.
There needs to be a class action lawsuit.
Appears they are closing the business
I signed a contract with Timesharefreedomgroup in May of 2021. Once they had the signed contract it became very difficult to get any progress information. Then the phone and email for my local contact stopped working and my contact in CA sent me a message that my case was progressing and gave me another email address and phone number. Then her email and phone stopped working and the email she had sent me did not work and the new phone number went on hold with an answering machine. The lawyers they said were handling my case also do not answer the phone. It appears that they are closing up the business.
They got my money ':-( #%&*
August 2020, I entered in an agreement with TFG. Statute of limitations in my state is 2 years for civil suit for fraud, guess what they have an additional 3 years to complete their agreement/ That means they are scott free from having to be sued. I paid a damn $6000 approximately, to release me from my obligations of just membership dues and maintenance. I already paid it off. They promised me that it would take a short 6 months for the resort to release me. I have recently within the last year become 100% disabled veteran. I can’t use the Timeshare now, because I need 24 hour care!
NOW THE DANG TFG KEPT MY MONEY, A MONTH AGO I WROTE 4 TIMES REACHING OUT TO MY CASE MANAGER, MELONY P., AND NO RESPONSE BY E-MAIL, SO I CALLED THE NUMBER SHE CLAIMED WAS HER DIRECT LINE TO HER DESK AND THE VOCIE PROMPT SAID THIS NUMBER IS NO LONGER IN SERVICE. I called the company number found on the internet white pages and it prompts unable to leave a message, mailbox is full. I tried it again a week later and found it says the same thing.
Most of this is my fault I guess, because when I was stronger, I should have read between the lines !
I hope this helps someone, but I am out my money for the timeshare,$14500, and TFG money $6000. Also watch out for those organizations that say they can sell your Timeshare. I fell into it also, found out they can not guarantee the sale of timeshare nor can they guarantee to rent it for you. That is why they want you to post with them, that will cost, but if someone has interest in renting it, why is it they will not do the foot work to have documents signed????? Beware!
Unless it is an actual attorney, don’t do it!
Time Share Freedom Group Scam
They have been saying they are working on getting rid of my Time Share for a year and have not gotten rid of it. Their money back guarantee is a joke. They will not return money even if they are unsuccessful. Also they tell customers to stop paying on the time share. I believe this company is a total scam.
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